Shipping, Returns & Exchanges

PAYMENT OPTIONS currently accepts VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER CARD credit cards and PAYPAL. You can safely enter your credit card number via our secure server, which encrypts all submitted information via SSL.
Unfortunately, we DO NOT accept personal checks.

SALES TAX is required by law to charge sales tax on orders Purchased Within and/or Shipped To California, Oklahoma, Texas, Pennsylvania, New Jersey & New York addresses, including shipping fees. No sales tax will be applied to orders shipped to addresses in other states.


We are doing our best to ensure that purchases made by Noon PST, Monday through Friday are processed within 1 business day. For any questions regarding your order or tracking information, please visit our Customer Service page or check out our FAQs
*The below map represents shipping times for FedEx Ground Shipping only. Estimated days do not include the time it takes to process your order.


International orders will ship via FedEx Economy and do not include duties imposed by the buyer's country. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures, which can cause delays beyond original estimated delivery time.

Shipping Method  Fee (USD)
FedEx SmartPost and Ground shipping on orders $75 and greater (48 States)
FedEx SmartPost and Ground shipping on orders less than $100 (48 States) 8.00
FedEx Express Saver (3 Day, 48 States, Excludes Saturday) 15.00
FedEx 2-Day shipping (48 States, Excludes Saturday) 25.00
FedEx Next Day (48 States, Excludes Saturday) 35.00
FedEx SmartPost shipping to Hawaii / Alaska 15.00
Canada-USPS 25.00
Canada-Overnight 50.00
South America 85.00
Africa 100.00
Europe, Asia, Australia, Oceanic 60.00
Europe 60.00
Mexico 40.00


Delivery time may vary depending on your geographic location or order date. Orders requesting shipment to the East Coast are usually delivered within five to seven days.
Please note: Deliveries to Alaska, Hawaii, and Puerto Rico will be 2nd Day Air.


We will make every effort to deliver your package to you as soon as possible. However there are conditions that might cause delays.


Upon approval AND verification of credit card information Orders will be processed for shipment.
Inconsistent data and billing information may delay your order.


Once your order has been authorized and confirmed, your order will be shipped within 24-48 hours business hours.
Unfortunately, we do not ship orders on weekends and Holidays.


If for any reason you are not in love with your Room Service Pjs purchase, we will gladly exchange your pajama or refund your money within 14 days of purchase. Items must be returned with all tags attached and must be unwashed/unused. Please include original invoice with all exchanges/returns.
Please note that separate charges will apply for Canada and International orders.
Room Service Pjs
Attn: Returns Processing
Komar Distribution Services, 11850 Riverside Drive, Mira Loma, CA 91752
You can reach us at or call +1 (888)-528-1021 if you need help.


Depending upon how you ship your package and from where you ship your package back to us, it can take up to two weeks for us to receive it. Please allow 1-2 billing cycles for all credit card refunds to appear on your statement.


If the item(s) sent was incorrect, damaged or defective, please contact customer service by phone or email. We apologize for any inconvenience.
Please contact us at or call +1 (888)-528-1021


We will offer a one time price adjustment in the form of a gift card within 7 days of purchase on items purchased at full price.

Contact Us can follow Room Service Pjs:


Call us at +1 (888)-528-1021