FAQ

What is Room Service PJs?
  • Room Service PJs is a sleepwear and loungewear brand designed for comfort, ease, and feel-good moments at home. Our pieces are made to be soft, wearable, and fun — whether you’re sleeping in, lounging around, or taking you looks from the sheets to the streets.
Will sold-out styles come back?
  • Some new items are restocked based on demand, while others are limited edition and may not return once sold out.
How often do you release new collections?
  • We release new collections every 1-2 months
Do you offer international shipping?
  • Yes however international orders do not include duties imposed by the buyer's country. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures, which can cause delays beyond original estimated delivery time..
How long does shipping take?
  • Delivery time may vary depending on your geographic location or order date. Orders requesting shipment to the East Coast are usually delivered within five to seven days.
Do you offer free shipping?
  • We offer free shipping and returns on all orders over $50.
What makes Room Service PJs comfortable?
  • Comfort is everything to us. Room Service PJs are made with soft, breathable fabrics and thoughtfully designed fits that move with you. They’re cozy without feeling heavy.
Are Room Service PJs good for sleeping and lounging?
  • Yes — that’s the whole point. Our pajamas are designed to take you from bedtime to coffee time without changing outfits. They’re comfortable enough to sleep in and cute enough to lounge around in all day.
How do Room Service PJs fit?
  • Room Service PJs have a relaxed, easy fit that’s meant to feel comfortable, not restrictive. They’re designed to drape nicely on the body without being oversized or tight.
Are Room Service PJs true to size?
  • Yes. We recommend ordering your usual size for the intended relaxed fit. If you prefer a roomier feel, sizing up is always an option. See our size chart
What if I’m between sizes?
  • Yes. Our fabrics have a comfortable amount of stretch so they move with you while lounging or sleeping, without losing their shape.
What sizes do you offer?
  • XXS-XXL
Do Room Service PJs shrink after washing?
  • When cared for properly, shrinkage should be minimal. We recommend following the care instructions to keep your PJs looking and feeling their best.
What materials are Room Service PJs made from?
  • Yes. Breathability is key to staying comfortable, especially while sleeping. Our fabrics are designed to keep you comfortable without overheating.
Can I wear Room Service PJs year-round?
  • Absolutely. Room Service PJs are lightweight enough for warmer months and cozy enough for cooler nights, making them a year-round staple.
Are Room Service PJs a good gift?
  • Yes! Room Service PJs make an easy, crowd-pleasing gift. They’re comfortable, stylish, and something people actually use. Perfect for birthdays, holidays, or just because.
Do you offer international shipping?
  • Yes however international orders do not include duties imposed by the buyer's country. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures, which can cause delays beyond original estimated delivery time.
What is your return policy?
Can I exchange my pajamas for a different size or style?
  • Yes. If you need a different size or style, we’re happy to help with an exchange as long as the item meets our return requirements.
What payment methods do you accept?
  • We accept major credit cards and other payment options available at checkout for a smooth, secure shopping experience.
Can I share photos wearing Room Service PJs?
  • Absolutely—we love seeing how you style your Room Service pieces! Feel free to share your photos on social media and tag us so we can celebrate you (and maybe even feature you). Tag us on Instagram @roomservicepjs .
Are your fabrics responsibly sourced?
  • Yes — we care about how our products are made. Our fabrics are chosen with responsible sourcing practices in mind, focusing on quality, comfort, and thoughtful material selection. While our priority is creating PJs that feel great and wear well, we also work with partners who align with ethical and responsible supply standards. If you’d like details on specific materials, you can find them on each product page.